At www.solebos.com, we prioritize your privacy as much as you value the perfect pair of shoes. Trust is the foundation of our relationship with customers, and we are committed to transparently handling your personal data. This policy outlines how we collect, use, and protect your information while delivering exceptional footwear experiences.
Our website automatically captures technical details like your IP address, device type, and browsing behavior to optimize performance. When you make a purchase or create an account, we collect necessary details such as your name, email, shipping address, and payment information—all encrypted for security. Even casual interactions, like signing up for newsletters or leaving product reviews, help us understand your preferences better.
Your information powers seamless transactions, from processing orders for our hiking shoes to sending delivery updates for your cozy slippers. We analyze trends to refine product recommendations—whether you're eyeing waterproof boots or breathable sneakers. Data also fuels our customer support, ensuring swift responses to inquiries about sizing, returns, or care tips for suede derby shoes. Occasionally, we may send curated promotions matching your interests, always with opt-out options.
Like a well-fitted insole, cookies provide comfort by remembering your cart items or login sessions. Analytical cookies measure how customers explore our trail running shoes collection, helping us enhance navigation. Marketing cookies (used only with consent) might show ads for memory foam slippers if you've browsed our comfort footwear line. You can manage preferences via browser settings, though disabling cookies may affect features like wishlists.
We safeguard your data with the same durability as our all-weather boots. SSL encryption shields transactions, while regular audits ensure compliance with industry standards. Access to personal information is restricted to trained staff needing it for order fulfillment or support. In the rare event of a breach, we commit to notifying affected users promptly and taking corrective action.
Trusted partners assist in delivering your penny loafers and woven sandals: payment processors handle transactions securely, logistics providers receive shipping details, and analytics platforms help improve our site—all bound by confidentiality agreements. We never sell your data to indiscriminate advertisers. For transparency, a full list of subprocessors is available upon request.
You hold the reins over your data. Request access to your purchase history, update account details, or ask us to delete your profile (excluding transaction records required by law). To exercise these rights or ask questions about how we protect your privacy, email us at [email protected]. We respond within 14 business days and may verify your identity for security.
