Hey there! Whether you’ve got a question, a suggestion, or just want to say hello, we’re all ears. At solebos, we’re not just another faceless online store—we’re a small team that genuinely cares about every single customer. In fact, our founder still replies to emails personally whenever possible. Crazy, right? But that’s how much your voice matters to us.
Honestly, we’ve tried chatbots and automated responses, but nothing beats a real conversation. Here’s how you can reach us:
Remember that time last year when a customer suggested we carry wider shoe sizes? Well, we listened—and now it’s one of our most popular product lines. So don’t hold back! Whether it’s feedback, a special request, or even just to share your latest hiking adventure (we’re outdoor enthusiasts too), drop us a line.
P.S. If you’re in a hurry, try our Live Chat during business hours. Look for the little icon in the corner—it’s like having a coffee chat with one of our team members.
"Back in 2018, I was replying to customer emails from a tiny apartment in Lima. One night at 2 AM, I got a message from a customer in Canada who needed shoes for an upcoming trek. We ended up talking about the best trails in the Andes for an hour. That’s when I knew—this wasn’t just about selling products."
— Marco, Founder
